Exchange & Refunds EXCHANGES Products cannot be exchanged or refunded if the following:We offer exchanges only if the product delivered is faulty or not according to the details provided.No return or refund for jewellery and clutches once dispatched.No exchanges on sale items unless we deliver the incorrect order.Please contact customer care by emailing suffusebysanayasirbd@gmail.com or WhatsApp at +8801701208694. Please provide your order number.Once received, the customer care team will get back to you.